Terms & Conditions
Terms & Conditions | Zawat Online Store
1. Introduction
Please read these Terms and Conditions carefully before using Zawat Online Store. By accessing our website or making a purchase, you agree to be bound by these Terms along with our Privacy Policy.
2. User Account
- You may be required to create an account to access certain features.
- All information provided must be accurate, complete, and up to date.
- You are solely responsible for maintaining the confidentiality of your login credentials.
- Zawat reserves the right to suspend or terminate accounts that violate these Terms at any time.
3. Orders & Purchases
- All orders placed are subject to acceptance and confirmation.
- Zawat reserves the right to cancel any order due to stock unavailability or payment issues.
- Once confirmed, you will receive a notification via email or phone with shipping details.
4. Prices & Payment
- All prices are clearly displayed and include applicable taxes where required.
- Payment methods available are listed on the checkout page.
- Orders will not be processed if payment fails.
- Zawat may update prices at any time without prior notice, but the price at checkout will apply to your order.
5. Shipping & Delivery
- Orders are processed and shipped within the timeframes specified on our Shipping Policy page.
- Delivery times may vary depending on location and courier services.
- Zawat is not liable for delays caused by third-party couriers or events beyond our control.
- Customers are responsible for providing accurate delivery information.
6. Returns & Exchanges
- Products can be returned or exchanged within the period specified in our Return Policy from the date of delivery.
- Returned products must be unused, in original condition, and include all accessories and invoices.
- Certain products (e.g., personal items or opened/used goods) cannot be returned.
- Unless the return is due to Zawat’s error, customers are responsible for return shipping costs.
International Products & Customs Fees
Some products offered on Zawat Online Store are shipped from outside the country (international items).
These items may be subject to additional customs duties or taxes, collected at the time of delivery by the customs authority.
The customer is fully responsible for paying these customs duties and taxes upon delivery.
In case of returning an international product, customs duties and taxes already paid are non-refundable.
Only the product price will be refunded according to our return & exchange policy.